We put our patients first and strive to provide compassionate, patient-centered care. Any cell phone usage during your visit directly impacts our ability to provide you with effective and high-quality care.
Therefore, we kindly ask that upon entering our clinic, you end all phone calls and silence your mobile device for the duration of your appointment.
Our office requires that all patients who are on a prescribed controlled substance for their healthcare needs complete an in-person follow up visit every 90 calendar days or less.
Patients are required to sign a Controlled Substance Agreement when beginning a treatment involving a controlled substance medication and to sign an updated copy on an annual basis, to be uploaded into their patient chart.
A referral is a written order from your primary care provider for you to see a specialist for a specific medical service and is required by most insurance companies to ensure patients see the correct provider for their medical diagnoses. Failure to obtain a referral prior to seeing a specialist can result in your insurance company denying payment for services rendered and requests for payment then being passed directly to you, the patient.
Our office will make every effort to complete your referral within a day of your appointment, however this may not always be possible. We therefore ask that you please allow at least 72 hours for completion of all referrals.
If you have not received a notification of your referral being completed after this allowed timeframe, please contact our office to request an update at (704) 766-0320, option 5.